Not only that, it is also an omnichannel platform that manage all of your conversations across
12+ platforms (Whatsapp, facebook, instagram, telegram, web, and more!)

To manage your customer service, sales, lead generation and more.

Automation is available by using visual bot builder with no coding required.

Further more chat analytics, advanced agents and departments managements, user permissions, various of integrations, Mobile application are available on the platform.

The out of the box Customer Service Connector includes:

●        immediate WhatsApp reply for every inbound interaction.

●        24/7 customer support via WhatsApp

●        Customized flow structure to your business. Example Flow

●        FAQ (Fully Customizable anytime)

●        Integrated Ticketing System to Priority

●        Live Agent support for comlex inquiries

●        CloudChat’s Omnichannel Platform benefits are included.

Benefits For Customers:

●        Get quick answers to common questions

●        Create a ticket and get support easily

●        Self-service customer support

●        Full communication is in WhatsApp.

Benefits For Businesses:

●        Reduce customer service costs

●        Engage customers on WhatsApp

●        Access customer data from Priority ERP

●        Scale customer conversations

●        Improve customer satisfaction

Requirements

●        Verified WhatsApp Business API (If you don’t have it, we will apply for you)

●        A list of your most frequently asked questions

●        A subscription to CloudChat (we can assist here as well) 

Pricing

Starting from 500 ILS / month. (Not including Vat)

Pricing is based on the number of expected conversations..

More changes, integrations and customizations available upon request.